In the past, house cleaners were armed with a simple, cheap bucket and mop. In some cases, they even used the equipment and cleaning supplies of the clients. But now they are professional technicians entrusted with the care of homes and the health of the homeowners. They have a much broader range of knowledge than in the past and are able to deliver specialized care.
However, there are still poorly trained house cleaners out there who can cause damage to your home:
Anyone can make the mistake of rushing to do one’s job and end up causing problems. A rushed job can often be an unfinished job with less than satisfactory results.
2. Dropping Things
We all drop things. It happens. But, unprofessional, poorly trained cleaners may perform their work in a careless manner. That’s how things can end up broken. Accidents happen, but professional cleaners know how to minimize the risk of accidents by doing an assessment of your home before jumping into cleaning. They will ask you to remove any valuable items and if there are any items or furnishings that are loose.
3. Not Cleaning Thoroughly
Many times cleaners have multiple homes to clean in a day. They may miss spots or fail to scrub thoroughly. If they take shortcuts by not spending as much time on a task or by skipping tasks, then you will not get a thorough cleaning.
4. Failing to Take Proper Care of Cleaning Tools
If cleaners aren’t trained how to properly take care of their tools and equipment, then these tools won’t perform as well and may even malfunction while in use which can cause damage to your home.
5. Using the Wrong Tools
Not using the right tools for each task can lead to damage. For example, using an old or wrong type of vacuum can cause damage to floors, carpeting, upholstery, etc. Using the wrong cleaning solutions can also cause damage to surfaces.
Cleaning vs Hygiene
There is a difference between cleaning and hygiene. Trained cleaners can make the distinction. Cleaning is defined as the removal of unwanted matter. Hygiene is defined as the reduction of the risk of infection.
A professional cleaning company should be concerned about both, not only for the health of their employees but also for their clients’ health. Knowing the difference between cleaning and hygiene also means knowing the difference between which chemicals to use to do the job, disinfectants or sanitizers.
Disinfectants vs Sanitizers
To clean for health and hygiene, it is important for professional house cleaners to be trained on what types of cleaning products are most effective and safe for use. What products do professional house cleaners use?
To kill germs and viruses, they should use a sanitizer or disinfectant. If they need to remove soil, they should use an all-purpose cleaner. If it is a surface that needs to be disinfected or sanitized, the cleaner should clean the surface first, and then apply the disinfectant or sanitizer, allowing the recommended waiting time so the chemical can work effectively before wiping.
Professional cleaning services must understand the difference between a disinfectant and sanitizer. A sanitizer is a chemical that reduces the number of microorganisms to a safe level. It is not required to remove 100% of all organisms to be effective. Sanitizers are required to kill 99.999% of the infectious organisms present within 30 seconds. The EPA states that sanitizers reduce but not necessarily eliminate microorganisms from surfaces to levels considered safe as determined by public health codes or regulations.
A disinfectant is a chemical that destroys all organisms listed on its label. The organisms it kills are disease-causing bacteria and pathogens, and it may or may not kill viruses and fungi. According to EPA guidelines, disinfectants must reduce the level of pathogenic bacteria by 99.999% during a time frame of greater than 5 minutes but less than 10 minutes.
The cleaning industry has changed quite a bit over the past several years. Cleaning companies are much more aware of health concerns, therefore cleaning for health and hygiene is now the standard. When choosing cleaning chemicals, professional cleaning services focus on their customers’ individual needs. They know about the types of surfaces they are cleaning and whether the surfaces need to only be cleaned or sanitized and disinfected for health and hygiene.
How to Protect Your Home
First of all, you should discuss who will be responsible for any damaged items inside your home. Be upfront about what you expect. Don’t wait until it happens to address the problem. Not all companies are prepared to reimburse homeowners if a house cleaner breaks an item or damages a surface by using the wrong tool or chemical. Consider asking the company to sign a service agreement stating that the company will pay for damages up to a certain amount. Also, ask if they carry insurance to cover such damages.
Why Trained Professional Cleaners Are Better
Trained cleaners can read and understand Safety Data Sheets.
The SDS (Safety Data Sheet) is a form with specific chemical instructions to communicate the dangers of hazardous chemical products. It is published in a single format that is universally accepted.
This document covers:
- Safety and emergency procedures specific to each of the most dangerous chemicals, as well as general rules for safe handling and clean-up of other types of chemicals.
- Special precautions necessary for flammable materials, and proper disposable procedures for all the chemicals cleaners come in contact with.
- How to properly identify hazardous chemicals.
- Vital health and safety information on all chemicals used.
- First aid and accidental release measures.
- The safe handling and storage of the chemicals.
SDS sheets are important because the proper training and easy access to SDS sheets for cleaning staff could make a big difference should there be an accident in a client’s home involving chemicals.
Well trained cleaners clean more efficiently because they:
- Use Better Cleaning Systems – Implementing a good cleaning process is one way to increase efficiency. Trained cleaners know how to make the most of every movement in order to save time.
- Use Better Cleaning Tools – Time-saving tools and equipment can boost the amount of cleaning a cleaner can accomplish.
- Take Care of Tools – Cleaners make sure their tools are cleaned regularly so as not to carry germs into another home.
Well trained cleaners know how to prevent injuries.
Safety should be a top priority for any cleaning company. Unfortunately, injuries can and will happen, that is just the nature of this business. But there are things that can be done to prevent injuries such as wearing protective gear and using equipment properly.
Trained professional cleaners are HCT certified. An Institute of Inspection Cleaning and Restoration Certification certified House Cleaning Technician is trained to properly care for homes and health. A consumer who uses a certified professional can confidently trust that the cleaning is safe and healthy.
You Can Put Your Trust in Our Helping Hands
Quality cleaning is our highest priority! We use safe and effective cleaning products that are healthy for everyone, even babies and pets. Our rigorous training standards ensure total satisfaction, every time.